25 March 2021 • 7 MIN READ
Personal information comprises any information which allows for you to identify a user, such as e-mail addresses, physical addresses, names and the like.
A great example of this is Nestle (below):
Nestle provides a step by step account of why they need the Personal Information they collect.
Airbnb is another great example of a webshop that clearly defines what reasons the collection of Personal Information is needed for.
Most websites use one or more third party tools to enhance site performance and user experience. Examples might include Google Analytics to understand your website visitors, or AdSense for personalized advertising.
Further, in order to fulfil the delivery of items ordered from your online store, you might have to appoint external couriers. In doing so, you will have to share at least the physical address of the user with the courier.
Here’s how Instagram does this:
In this disclosure, you must identify the cookies or data trackers, explain their purposes and detail the type of data retrieved from the cookies or data trackers.
You should also list all sites, companies and organizations that will collect or receive data retrieved from cookies or data trackers.
The GDPR requires you to give at least one legal basis for processing personal data of customers. There are 6 legal bases, which are as follows:
The GDPR obliges you to inform your customers about “the period for which the personal data will be stored, or if that is not possible, the criteria used to determine that period”.
If you control the personal information of your customers or you process it for some other company, inform your customers about it. Tell them who you are and what your role is when it comes to their data. If it is not you who processes the data, your policy should clearly state the name and details of the company that will be controlling and processing the personal data.
If you use automated decision making (for example for credit scoring or for profiling users) to provide services/products to your users, disclose this.
The GDPR requires you to tell your users about their 8 rights under the GDPR, which are:
Before starting an e-commerce website, there are a few vital aspects you need to understand in order to successfully (and legally) sell any products and/or services online. Let us walk you through the legal document necessities required for your e-commerce website.
15 APRIL 2020 • 10 MIN READ
Every business needs professional legal contracts. But, most businesses are forced to go without. Hello Contract aims to change this and make high-quality legal documents accessible to all South Africans.